Return and Refund Policy

Alpha Apothecary Creams stands behind the products we sell. If you're in any way unsatisfied with your order, we’ll do everything we can to make it right. If you still need to return anything, we offer hassle-free returns with a thirty (30) day guarantee for all of our products. For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 30 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: [list of items]. 

Damaged Product Return?

If your product is damaged or defective, we happily refund 100% of the purchase price and pay the return shipping for products ordered within the past 30 days.

Unwanted Product Return?

Maybe you ordered the wrong item or you simply don't want it anymore. In this case, we refund the full value of the remaining sellable product ordered within the past 30 days, and you simply pay the return shipping costs.