Alpha Apothecary Creams stands behind the products we sell. If you're in any way unsatisfied with your order, we’ll do everything we can to make it right. If you still need to return anything, we offer hassle-free returns with a thirty (30) day guarantee for all of our products. For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 30 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: [list of items].